Public Awareness

The safety of those living or working near our pipelines is a top priority. We continually strive to provide information and effectively educate the public in pipeline safety through our Public Awareness Program.

Our Public Awareness Program is designed to help the public understand critical steps that reduce or prevent pipeline emergencies through awareness of safe excavation practices and the use of the National 811 Call System.

This program also educates the public regarding the appropriate steps they should take in the event of a pipeline release or emergency and may include:

  • Direct outreach to neighbors, community leaders, local officials, and emergency responders.
  • Meetings with emergency responders, public officials, and industry partners providing important information about pipeline operations and emergency response.
  • Educational brochures mailed to community residents, landowners, excavators, farmers, schools, and other key stakeholders adjacent to the pipeline rights-of-way.

Community Information

National Pipeline Mapping System

The U.S. Department of Transportation’s Office of Pipeline Safety has developed the National Pipeline Mapping System (NPMS) to provide information about gas transmission and liquid transmission operators and their pipelines.

The NPMS website is searchable by zip code or by county and state, and can display a county map that is printable.

Pipeline Markers

Pipeline marker with 811 logo included

Every pipeline marker contains information identifying the company that operates the pipeline, the product transported, and a phone number that should be called in the event of an emergency. Markers do not indicate pipeline burial depth, which will vary.

Call Before You Dig

If you are planning to excavate, you must call 811 to get any underground pipelines and utility lines in the area marked. Once the underground lines have been marked for your project, you will know the approximate location of pipelines and utility lines and can dig safely. If damage occurs during excavation resulting in an emergency, dial 911.

Contact 811